You don't have to be the professional and the receptionist at the same time.
Ligia is the assistant you need on your WhatsApp.
Ligia is your AI-powered virtual assistant that serves your patients on WhatsApp and Instagram 24/7, 365 days a year with responses in seconds. Schedules, charges, confirms and remembers everything while you focus on what you do best.
Built for solo healthcare professionals.
Available 24 hours a day, 7 days a week, on WhatsApp and Instagram.
Psychology
Nutrition
Physiotherapy
Speech Therapy
Dentistry
Medicine
35It's 7 PM. You just finished your last appointment.
You pick up your phone. 35 unread messages.
Joana wants to reschedule for the third time. Carla is asking if you accept her insurance plan. Leticia still hasn't paid for tomorrow's session. Someone has been waiting for a quote since Wednesday. A patient asked for a follow-up and you forgot.
You wanted to rest. You'll answer them one by one. Again.
What if none of this was your job anymore?
Joana wants to reschedule for the third time. Carla is asking if you accept her insurance plan. Leticia still hasn't paid for tomorrow's session. Someone has been waiting for a quote since Wednesday. A patient asked for a follow-up and you forgot.
You wanted to rest. You'll answer them one by one. Again.
What if none of this was your job anymore?
What Ligia does for you.
Ligia handles your patients from start to finish. You only step in when it makes sense.
Responds fast
Ligia attends every patient on WhatsApp and Instagram, 24 hours a day, on your own number.
Keeps your calendar full
She checks real availability, offers time slots, confirms and blocks. On her own.
No more chasing payments
Ligia sends the payment link. Follows up on delays tactfully. Confirms when the patient pays.
Fewer no-shows
She confirms the day before, in the right tone. Those who were about to miss, remember.
Calendar never jams
Reschedules, cancels, fits people in. Last-minute changes handled without you.
You only step in when it matters
Sensitive case or out of the ordinary? Ligia calls you with the full context ready. You decide.
An assistant that serves both you and your patients.
Most AI tools only attend the patient on the other end. Ligia attends you too. You send her a message on WhatsApp, just as you would with any receptionist.
Ligia charges for you. No awkwardness.
You know the feeling. Sending the payment link. Following up on overdue bills. Negotiating installments. That message you write, delete and rewrite — because asking patients for money is uncomfortable.
Ligia handles it without you. With professional grace.
You no longer have to choose between feeling bad collecting or losing money avoiding it.
And everything stays organized in her panel.
Ligia works the front line. The panel is her desk — where you can track everything whenever you want, without having to touch anything.
Get Ligia running in 4 steps
You only need the first one.
You talk to Ligia
A quick chat on WhatsApp. She schedules your intro call with a specialist from our team.
You see Ligia live
During the demo, you see Ligia working, configured for your specialty. Ask all your questions.
We set everything up with you
Your hours, prices, appointment types and billing rules. You share, we build.
Ligia gets to work
The next day, she's already handling your routine. You focus on treating.
Talk to LigiaNo strings attached.
One plan. Everything included. No surprises at the end of the month.
You hire Ligia and she comes fully ready. No hidden add-ons, no "this costs extra". What she does for you, she does from day one.
One plan. Everything included. No surprises at the end of the month.
You hire Ligia and she comes fully ready. No hidden add-ons, no "this costs extra". What she does for you, she does from day one.
Ligia
1 professional · assisted onboarding included
Meet LigiaEverything that already comes with your Ligia:
- Responds on your WhatsApp 24 hours a day — the same number you’ve always had, nothing to change
- Books and reschedules appointments on her own — checking your real calendar, no double bookings
- Confirms and reminds patients — fewer no-shows, without you having to chase anyone
- Handles payment follow-up for you — the awkward conversation nobody likes, Ligia handles it
- Answers the same questions every time — hours, fees, insurance, address, parking
- Generates payment links on the spot — the patient pays without interrupting your session
- Sends documents and materials — receipts, instructions, forms — whatever you configure
- Remembers every patient — history, preferences, what was already discussed
- Calls you when needed — clinical doubt or sensitive case, she handles it and passes it on immediately
- Assisted onboarding — we set up Ligia with you and stay close until you feel confident
Have a clinic with 5 or more professionals? We have special rates for your team.
7-day guarantee. Cancel anytime, no fees.
Questions? Talk to our support or check the FAQs.
Who already works with Ligia.
What changes day-to-day for those who gained a super assistant.
"What weighed on me most was collecting payments. I'd delay, forget, feel awkward sending messages. Ligia sends the link, follows up politely and even notifies me who paid. I no longer have to deal with that, and no unpaid bills are left forgotten at the end of the month."
Dr. Ana Clara
Gastroenterologist
"I was constantly answering insurance questions and rescheduling requests in the middle of appointments. Ligia took all that on. She books, confirms, and reschedules those who cancel. Now I end my day without that queue of messages waiting for me."
Dr. Amanda Ribeiro
Functional Integrative Nutritionist
"I thought setup would be complicated and I'd lose patients during the transition. It was the opposite: the team set everything up with me, she already knew my patients' names on day one, and nothing was lost. Today I can't imagine going back to handling it alone."
Dr. Rebecca Teixeira
Osteopathic Physiotherapist
Frequently asked questions
Still have questions? Here are answers to the most common ones.
Ligia is a virtual assistant and AI-powered patient management platform for healthcare professionals, clinics and practices. Via WhatsApp, she answers questions, organizes appointments, sends confirmations and reminders, supports billing and escalates cases that need human attention to your team.
Not like traditional bots, which rely on menus and rigid responses. Ligia understands the conversation context and, when integrations are enabled, can check your calendar, create or modify appointments and generate payment links, always following the rules and confirmations you define.
She can answer questions about services, prices, hours and location; schedule via WhatsApp or a link; look up, reschedule or cancel appointments; send confirmations, reminders, documents and forms; support billing and maintain conversation context. The features used depend on the configuration chosen for your workflow.
Yes. Ligia can be integrated with Google Calendar and payment solutions such as Asaas, depending on the plan and configuration purchased. Our team handles the technical side to connect the tools needed for your operation.
We start with a conversation to understand your workflow, your scheduling rules and the integrations needed. Then we organize the information, configure the flows, test real scenarios and activate Ligia only after your validation. Implementation is accompanied by our team.
Yes. First, Ligia is configured with information approved by you, such as services, prices, hours, policies and communication style. You also receive guidance on how to follow conversations, update information and take over chats when needed. No technical knowledge required.
Ligia doesn't make things up. She can ask for clarification or hand off the conversation to you or your team, providing the context and a summary of what was discussed. You can also take over any conversation whenever you like.
Yes. When the payment integration is enabled, Ligia can generate and send payment links, remind patients of pending payments, check status and receive receipts. Situations requiring validation are escalated to a person, and no payment is confirmed without information or evidence in the system.
No. Ligia operates in administrative, informational and operational support. She does not perform diagnoses, prescriptions, treatments or autonomous clinical triage. Questions about symptoms, emergencies or clinical decisions are directed to the professional or the responsible team.
Ligia reduces repetitive work and can support both solo professionals who manage their own reception and established teams. You remain in control, and exceptions, sensitive situations and decisions that require judgment stay with a person.
Yes. We operate in full compliance with LGPD (Brazil's data protection law). Information is stored in secure infrastructure with encryption and is never shared with third parties.
